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User repositioning the messenger pop-up window

  • 11 May 2023
  • 1 reply
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Is there any way of setting the messenger to floating so that if somebody is reading the instructions they can move it out of the way of entering data? 

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Best answer by Jacob Cox 14 May 2023, 23:35

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Hey there @Andrea Riser !

There isn’t a way for your end users to move the Messenger around on the page. If you find that it is consistently covering a part of the page that they need to access, you can control where it is positioned in your Messenger Settings menu.

You can also create a Custom Launcher if you’d like to get rid of the default Messenger Launcher and, instead, have it pop up on the click of a button on your site/app. You can read up on how to do that in this article!

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