What happened to the intercom icon? we now have a magnifying glass and it looks like we need to pay in order to choose our own icon. Is anyone experiencing the same issue?
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Hey @user401​, uploading a custom logo for your Messenger, through our Messenger Settings UI, is only available as part of a Premium/Scale plan.
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However, you can still achieve this with some custom code - this article from our Help Center outlines how to build a custom launcher.
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