What happened to the intercom icon? we now have a magnifying glass and it looks like we need to pay in order to choose our own icon. Is anyone experiencing the same issue?
Answered
What has happened to our Intercom Messenger icon?
Best answer by Eric Fitz
Hey @user401, uploading a custom logo for your Messenger, through our Messenger Settings UI, is only available as part of a Premium/Scale plan.
However, you can still achieve this with some custom code - this article from our Help Center outlines how to build a custom launcher.
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