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Our Android app is suddenly crashing for any user that tries to open a collection of articles inside Intercom. SDK version 14.0.0. Opening individual articles seems to work fine, just not collections.

We have a pre-release version with Intercom version 15.10.3 and this does not crash, but this is not helpful for the thousands of users on the old version. I don’t see anywhere saying SDK 14.0.0 is deprecated. Also, iOS is working fine. No changes have been made our side. Is there an issue Intercom’s side here?

Crash details:

Fatal Exception: java.util.NoSuchElementException: List is empty.
       at kotlin.collections.CollectionsKt___CollectionsKt.first(_Collections.kt:214)
       at io.intercom.android.sdk.m5.helpcenter.components.CollectionSummaryComponentKt.constructByAuthorsText(CollectionSummaryComponent.kt:108)
       at io.intercom.android.sdk.m5.helpcenter.components.CollectionSummaryComponentKt.CollectionSummaryComponent(CollectionSummaryComponent.kt:72)
       at io.intercom.android.sdk.m5.helpcenter.HelpCenterSectionListScreenKt$helpCenterSectionItems$1.invoke(HelpCenterSectionListScreen.kt:76)
       at io.intercom.android.sdk.m5.helpcenter.HelpCenterSectionListScreenKt$helpCenterSectionItems$1.invoke(HelpCenterSectionListScreen.kt:76)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:116)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:34)
       at androidx.compose.foundation.lazy.LazyListScopeImpl$item$3.invoke(LazyListScopeImpl.kt:56)
       at androidx.compose.foundation.lazy.LazyListScopeImpl$item$3.invoke(LazyListScopeImpl.kt:56)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:135)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:34)
       at androidx.compose.foundation.lazy.LazyListItemProviderImpl$1.invoke(LazyListItemProvider.kt:80)
       at androidx.compose.foundation.lazy.LazyListItemProviderImpl$1.invoke(LazyListItemProvider.kt:79)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:135)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:34)
       at androidx.compose.foundation.lazy.layout.DefaultLazyLayoutItemsProvider.Item(LazyLayoutItemProvider.kt:118)
       at androidx.compose.foundation.lazy.LazyListItemProviderImpl.Item(:77)
       at androidx.compose.foundation.lazy.layout.DefaultDelegatingLazyLayoutItemProvider.Item(LazyLayoutItemProvider.kt:197)
       at androidx.compose.foundation.lazy.LazyListItemProviderKt$rememberLazyListItemProvider$1$1.Item(:27)
       at androidx.compose.foundation.lazy.layout.LazyLayoutItemContentFactory$CachedItemContent$createContentLambda$1$1.invoke(LazyLayoutItemContentFactory.kt:99)
       at androidx.compose.foundation.lazy.layout.LazyLayoutItemContentFactory$CachedItemContent$createContentLambda$1$1.invoke(LazyLayoutItemContentFactory.kt:98)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:107)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:34)
       at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:228)
       at androidx.compose.runtime.saveable.SaveableStateHolderImpl.SaveableStateProvider(SaveableStateHolder.kt:84)
       at androidx.compose.foundation.lazy.layout.LazySaveableStateHolder.SaveableStateProvider(LazySaveableStateHolder.kt:84)
       at androidx.compose.foundation.lazy.layout.LazyLayoutItemContentFactory$CachedItemContent$createContentLambda$1.invoke(LazyLayoutItemContentFactory.kt:98)
       at androidx.compose.foundation.lazy.layout.LazyLayoutItemContentFactory$CachedItemContent$createContentLambda$1.invoke(LazyLayoutItemContentFactory.kt:90)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:107)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:34)
       at androidx.compose.ui.layout.LayoutNodeSubcompositionsState$subcompose$2$1$1.invoke(SubcomposeLayout.kt:771)
       at androidx.compose.ui.layout.LayoutNodeSubcompositionsState$subcompose$2$1$1.invoke(SubcomposeLayout.kt:448)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:107)
       at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:34)
       at androidx.compose.runtime.ActualJvm_jvmKt.invokeComposable(ActualJvm.jvm.kt:78)
       at androidx.compose.runtime.ComposerImpl$doCompose$2$5.invoke(Composer.kt:3248)
       at androidx.compose.runtime.ComposerImpl$doCompose$2$5.invoke(Composer.kt:3238)
       at androidx.compose.runtime.SnapshotStateKt__DerivedStateKt.observeDerivedStateRecalculations(DerivedState.kt:341)
       at androidx.compose.runtime.SnapshotStateKt.observeDerivedStateRecalculations(:1)
       at androidx.compose.runtime.ComposerImpl.doCompose(Composer.kt:3238)
       at androidx.compose.runtime.ComposerImpl.composeContent$runtime_release(Composer.kt:3173)
       at androidx.compose.runtime.CompositionImpl.composeContent(Composition.kt:587)
       at androidx.compose.runtime.Recomposer.composeInitial$runtime_release(Recomposer.kt:950)
       at androidx.compose.runtime.ComposerImpl$CompositionContextImpl.composeInitial$runtime_release(Composer.kt:3848)
       at androidx.compose.runtime.ComposerImpl$CompositionContextImpl.composeInitial$runtime_release(Composer.kt:3848)
       at androidx.compose.runtime.ComposerImpl$CompositionContextImpl.composeInitial$runtime_release(Composer.kt:3848)
       at androidx.compose.runtime.CompositionImpl.setContent(Composition.kt:519)
       at androidx.compose.ui.layout.LayoutNodeSubcompositionsState.subcomposeInto(SubcomposeLayout.kt:468)
       at androidx.compose.ui.layout.LayoutNodeSubcompositionsState.subcompose(SubcomposeLayout.kt:441)
       at androidx.compose.ui.layout.LayoutNodeSubcompositionsState.subcompose(SubcomposeLayout.kt:432)
       at androidx.compose.ui.layout.LayoutNodeSubcompositionsState.subcompose(SubcomposeLayout.kt:421)
       at androidx.compose.ui.layout.LayoutNodeSubcompositionsState$Scope.subcompose(SubcomposeLayout.kt:733)
       at androidx.compose.foundation.lazy.layout.LazyLayoutMeasureScopeImpl.measure-0kLqBqw(LazyLayoutMeasureScope.kt:118)
       at androidx.compose.foundation.lazy.LazyMeasuredItemProvider.getAndMeasure-ZjPyQlc(LazyMeasuredItemProvider.kt:47)
       at androidx.compose.foundation.lazy.LazyListMeasureKt.measureLazyList-nXYdgZc(LazyListMeasure.kt:154)
       at androidx.compose.foundation.lazy.LazyListKt$rememberLazyListMeasurePolicy$1$1.invoke-0kLqBqw(LazyList.kt:300)
       at androidx.compose.foundation.lazy.LazyListKt$rememberLazyListMeasurePolicy$1$1.invoke(LazyList.kt:191)
       at androidx.compose.foundation.lazy.layout.LazyLayoutKt$LazyLayout$1$2$1.invoke-0kLqBqw(LazyLayout.kt:71)
       at androidx.compose.foundation.lazy.layout.LazyLayoutKt$LazyLayout$1$2$1.invoke(LazyLayout.kt:69)
       at androidx.compose.ui.layout.LayoutNodeSubcompositionsState$createMeasurePolicy$1.measure-3p2s80s(SubcomposeLayout.kt:591)
       at androidx.compose.ui.node.InnerNodeCoordinator.measure-BRTryo0(InnerNodeCoordinator.kt:103)
       at androidx.compose.foundation.AndroidOverscrollKt$StretchOverscrollNonClippingLayer$2.invoke-3p2s80s(AndroidOverscroll.kt:580)
       at androidx.compose.foundation.AndroidOverscrollKt$StretchOverscrollNonClippingLayer$2.invoke(AndroidOverscroll.kt:579)
       at androidx.compose.ui.layout.LayoutModifierImpl.measure-3p2s80s(LayoutModifier.kt:285)
       at androidx.compose.ui.node.BackwardsCompatNode.measure-3p2s80s(BackwardsCompatNode.kt:343)
       at androidx.compose.ui.node.LayoutModifierNodeCoordinator.measure-BRTryo0(LayoutModifierNodeCoordinator.kt:155)
       at androidx.compose.foundation.AndroidOverscrollKt$StretchOverscrollNonClippingLayer$1.invoke-3p2s80s(AndroidOverscroll.kt:564)
       at androidx.compose.foundation.AndroidOverscrollKt$StretchOverscrollNonClippingLayer$1.invoke(AndroidOverscroll.kt:563)
       at androidx.compose.ui.layout.LayoutModifierImpl.measure-3p2s80s(LayoutModifier.kt:285)
       at androidx.compose.ui.node.BackwardsCompatNode.measure-3p2s80s(BackwardsCompatNode.kt:343)
       at androidx.compose.ui.node.LayoutModifierNodeCoordinator.measure-BRTryo0(LayoutModifierNodeCoordinator.kt:155)
       at androidx.compose.ui.graphics.SimpleGraphicsLayerModifier.measure-3p2s80s(GraphicsLayerModifier.kt:405)
       at androidx.compose.ui.node.BackwardsCompatNode.measure-3p2s80s(BackwardsCompatNode.kt:343)
       at androidx.compose.ui.node.LayoutModifierNodeCoordinator.measure-BRTryo0(LayoutModifierNodeCoordinator.kt:155)
       at androidx.compose.foundation.layout.FillModifier.measure-3p2s80s(Size.kt:658)
       at androidx.compose.ui.node.BackwardsCompatNode.measure-3p2s80s(BackwardsCompatNode.kt:343)
       at androidx.compose.ui.node.LayoutModifierNodeCoordinator.measure-BRTryo0(LayoutModifierNodeCoordinator.kt:155)
       at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasure$2.invoke(LayoutNodeLayoutDelegate.kt:1077)
       at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasure$2.invoke(LayoutNodeLayoutDelegate.kt:1073)
       at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:2139)
       at androidx.compose.runtime.snapshots.SnapshotStateObserver$observeReads$1$1.invoke(SnapshotStateObserver.kt:130)
       at androidx.compose.runtime.snapshots.SnapshotStateObserver$observeReads$1$1.invoke(SnapshotStateObserver.kt:126)
       at androidx.compose.runtime.SnapshotStateKt__DerivedStateKt.observeDerivedStateRecalculations(DerivedState.kt:341)
       at androidx.compose.runtime.SnapshotStateKt.observeDerivedStateRecalculations(:1)
       at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:126)
       at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:120)
       at androidx.compose.ui.node.OwnerSnapshotObserver.observeMeasureSnapshotReads$ui_release(OwnerSnapshotObserver.kt:107)
       at androidx.compose.ui.node.LayoutNodeLayoutDelegate.performMeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:1073)
       at androidx.compose.ui.node.LayoutNodeLayoutDelegate.access$performMeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:36)
       at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.remeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:341)
       at androidx.compose.ui.node.LayoutNode.remeasure-_Sx5XlM$ui_release(LayoutNode.kt:1135)
       at androidx.compose.ui.node.LayoutNode.remeasure-_Sx5XlM$ui_release$default(LayoutNode.kt:1126)
       at androidx.compose.ui.node.MeasureAndLayoutDelegate.doRemeasure-sdFAvZA(MeasureAndLayoutDelegate.kt:309)
       at androidx.compose.ui.node.MeasureAndLayoutDelegate.remeasureAndRelayoutIfNeeded(MeasureAndLayoutDelegate.kt:434)
       at androidx.compose.ui.node.MeasureAndLayoutDelegate.access$remeasureAndRelayoutIfNeeded(MeasureAndLayoutDelegate.kt:39)
       at androidx.compose.ui.node.MeasureAndLayoutDelegate.measureAndLayout(MeasureAndLayoutDelegate.kt:330)
       at androidx.compose.ui.platform.AndroidComposeView.measureAndLayout(AndroidComposeView.android.kt:774)
       at androidx.compose.ui.node.Owner$-CC.measureAndLayout$default(Owner.kt:216)
       at androidx.compose.ui.platform.AndroidComposeView.dispatchDraw(AndroidComposeView.android.kt:999)
       at android.view.View.draw(View.java:25180)
       at android.view.View.updateDisplayListIfDirty(View.java:24036)
       at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:4764)
       at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:4736)
       at android.view.View.updateDisplayListIfDirty(View.java:23982)
       at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:4764)
       at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:4736)
       at android.view.View.updateDisplayListIfDirty(View.java:23982)
       at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:4764)
       at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:4736)
       at android.view.View.updateDisplayListIfDirty(View.java:23982)
       at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:4764)
       at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:4736)
       at android.view.View.updateDisplayListIfDirty(View.java:23982)
       at android.view.ThreadedRenderer.updateViewTreeDisplayList(ThreadedRenderer.java:768)
       at android.view.ThreadedRenderer.updateRootDisplayList(ThreadedRenderer.java:774)
       at android.view.ThreadedRenderer.draw(ThreadedRenderer.java:872)
       at android.view.ViewRootImpl.draw(ViewRootImpl.java:6051)
       at android.view.ViewRootImpl.performDraw(ViewRootImpl.java:5706)
       at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:4795)
       at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:3288)
       at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:11344)
       at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1689)
       at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1698)
       at android.view.Choreographer.doCallbacks(Choreographer.java:1153)
       at android.view.Choreographer.doFrame(Choreographer.java:1079)
       at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:1646)
       at android.os.Handler.handleCallback(Handler.java:958)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loopOnce(Looper.java:230)
       at android.os.Looper.loop(Looper.java:319)
       at android.app.ActivityThread.main(ActivityThread.java:8919)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:578)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103)

 

Hey @Myles R 👋 Jacques here from support engineering.

I believe this is a known issue on our older SDK versions, and the fixes have only been rolled out in our updated SDK versions. So the way to avoid this would be to use our newest SDK.

Users of your app do not have to take any additional actions within Intercom to address this issue, but they will need to update their app to a version with the newer SDK for the fix to apply.

Hope this clears things up!

Reply


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