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App crash ios 17.1.2 iphone 15 pro

  • December 11, 2023
  • 1 reply
  • 604 views

Updated to the (almost)latest react native intercom version a month ago. Pods are on 16.1.1.
We get these crashes:

IntercomSDK_MethodSwizzle

EXC_BAD_ACCESS (KERN_INVALID_ADDRESS)

Crashed: com.apple.NSURLSession-delegate
0  libobjc.A.dylib                0x32f8 objc_release + 16
1  libobjc.A.dylib                0x32f8 objc_release_x0 + 16
2  Intercom                       0x5e904 IntercomSDK_MethodSwizzle + 9488
3  Intercom                       0x618bc IntercomSDK_MethodSwizzle + 21704

4  CFNetwork                      0x133c8 _CFNetworkSetHSTSStoragePath + 42904
5  libdispatch.dylib              0x26a8 _dispatch_call_block_and_release + 32
6  libdispatch.dylib              0x4300 _dispatch_client_callout + 20
7  libdispatch.dylib              0xb894 _dispatch_lane_serial_drain + 748
8  libdispatch.dylib              0xc3f8 _dispatch_lane_invoke + 432
9  libdispatch.dylib              0x17004 _dispatch_root_queue_drain_deferred_wlh + 288
10 libdispatch.dylib              0x16878 _dispatch_workloop_worker_thread + 404
11 libsystem_pthread.dylib        0x1964 _pthread_wqthread + 288
12 libsystem_pthread.dylib        0x1a04 start_wqthread + 8

Best answer by Jacob Cox

Hi @Elad Gelman !

I believe this issue has been fixed in the most recent version of our iOS SDK. If you haven’t updated your SDK yet, I would suggest doing so and seeing if you’re still hitting that issue!

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1 reply

Jacob Cox
Intercom Team
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  • Sr. Technical Support Engineer
  • 441 replies
  • Answer
  • December 24, 2023

Hi @Elad Gelman !

I believe this issue has been fixed in the most recent version of our iOS SDK. If you haven’t updated your SDK yet, I would suggest doing so and seeing if you’re still hitting that issue!


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