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Bug: Weird layout on iPad since 15.2

  • October 17, 2023
  • 1 reply
  • 39 views

I  am trying to update Intercom from 15.0.3 to 15.2.3 but I have a weird layout when I open the chat window. As you can see, the text field fit the entire screen width. I tried the last version of the SDK but same problem.

 

 

 

Best answer by Jacob Cox

Hi @Mohamed !

 

I can see that you reached out to our Support team about this and they have added your situation to an open issue that our Product Team is currently investigating. Our Support Team will reach back out to you about this when there’s an update in that issue. Thanks for reaching out about this!

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Jacob Cox
Intercom Team
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  • Sr. Technical Support Engineer
  • 441 replies
  • Answer
  • October 21, 2023

Hi @Mohamed !

 

I can see that you reached out to our Support team about this and they have added your situation to an open issue that our Product Team is currently investigating. Our Support Team will reach back out to you about this when there’s an update in that issue. Thanks for reaching out about this!


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