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My users are reporting that is not possible to send photos. I tried giving all permissions, but still not work. I saw this response:

But my question is if Cordova is no longer supported by Intercom. Or how to enable that photopicker in Cordova SDK

 

Hi there,

Unfortunately, we are not actively supporting Cordova anymore, so the short answer is that you will have to look for the answer in places like StackOverflow or use Chat GPT to modify your source code to accommodate that feature.

Alternatively, you can try to switch to React Native (but I can imagine it is not an easy task).

I wish I could have better news for you.

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