Can you change the Data Hosting Region Configuration at runtime (mobile SDK)?

Question

Is it possible to change the Data Hosting Region Configuration at runtime? We’re using native Android and iOS apps. The documentation says we need to set the region in the AndroidManifest or the plist (iOS). But we have US and AU customers. Attempting to just change the app ID and API key grabs most of the helpful stuff (I can see the icon color changing for example...) but when opened, the Intercom app just says “Something’s gone wrong.”Are mobile apps able to support multiple regions with Intercom?

Ebenezer.Laleye · Accepted Answer

Hi @danjorquera! Ebenezer here from Engineering Support👋.Idon’tthink this is currently possible, what I can do is submit this as a feature request to the R&D team and see if this something they can implement.

danjorquera · Answer

Thank you, Ebenezer. Yes, please submit this as a feature request!

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