Crash on iOS reported in Firebase Crashlytics

Question

SDK version: 16.6.1We’re unable to reproduce this issue, but it seem to occur in Intercom chat.Here’s the crashlog:IntercomSDK_saveViewHierarchycom.apple.main-thread0  libsystem_kernel.dylib         0x1808 mach_msg2_trap + 81  libsystem_kernel.dylib         0x5008 mach_msg2_internal + 802  libsystem_kernel.dylib         0x4f20 mach_msg_overwrite + 4363  libsystem_kernel.dylib         0x4d60 mach_msg + 244  CoreFoundation                 0x53f5c __CFRunLoopServiceMachPort + 1605  CoreFoundation                 0x53600 __CFRunLoopRun + 12086  CoreFoundation                 0x52cd8 CFRunLoopRunSpecific + 6087  GraphicsServices               0x11a8 GSEventRunModal + 1648  UIKitCore                      0x40a90c -[UIApplication _run] + 8889  UIKitCore                      0x4be9d0 UIApplicationMain + 34010 Runner                         0xbf74 main + 12 (AppDelegate.swift:12)11 ???                            0x1b2aa9e4c (Missing)com.apple.uikit.eventfetch-thread0  libsystem_kernel.dylib         0x1808 mach_msg2_trap + 81  libsystem_kernel.dylib         0x5008 mach_msg2_internal + 802  libsystem_kernel.dylib         0x4f20 mach_msg_overwrite + 4363  libsystem_kernel.dylib         0x4d60 mach_msg + 244  CoreFoundation                 0x53f5c __CFRunLoopServiceMachPort + 1605  CoreFoundation                 0x53600 __CFRunLoopRun + 12086  CoreFoundation                 0x52cd8 CFRunLoopRunSpecific + 6087  Foundation                     0xc7e4c -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 2128  Foundation                     0xc7c9c -[NSRunLoop(NSRunLoop) runUntilDate:] + 649  UIKitCore                      0x41e640 -[UIEventFetcher threadMain] + 42010 Foundation                     0xde718 __NSThread__start__ + 73211 libsystem_pthread.dylib        0x606c _pthread_start + 13612 libsystem_pthread.dylib        0x10d8 thread_start + 8

Ebenezer.Laleye · Accepted Answer

Hi @kevin do! Ebenezer here from Engineering Support👋.If you update to the latest intercom-ios SDK v17.0.1, do you still see this issue? This new release resolves an issue that was causing a crash with chats.

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