Do all Intercom features work with PWA?

Question

Hello, We have a site and a mobile app. Our future vision is to stop native app development and instead, develop the website as a Progressive Web App - which behaves like a cross-platform mobile app on mobile devices. If we go this route, will our existing Product Tours (and other intercom features) automatically work on mobile devices? Please advise. Thanks!

Roy · Accepted Answer

Hello @user855​&#128075;, I hope you are doing well.Q - If we go this route, will our existing Product Tours (and other intercom features) automatically work on mobile devices?A - At this time, Product tours work only on desktop (It doesn't work on mobile devices, Including browsers, apps).You can request this feature in @Product Wishlist​Group.For mobile apps, suggesting to use Mobile Carousels (Carousels are a good way to engage with mobile app customers). More Information about Mobile Carousels.I hope this will be helpful,Let me know if you have any further questions or need any help with set-uping Mobile Carousels.

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