We’re using Intercom Android SDK 15.1.3. We use the Intercom.client().present() API to show the help center in our app.
Our app currently requires READ_EXTERNAL_STORAGE permission and the only reason for this permission is for Intercom’s image attachments feature.
From Android documentation, on API 33, READ_EXTERNAL_STORAGE is replaced with more granular permissions like READ_MEDIA_IMAGES etc. However, it also states that you can use the PhotoPicker to get the same behaviour without any permissions; and with the jetpack library PhotoPicker is available all the way back to API 19.
My question is: Does Intercom Android SDK use PhotoPicker? What about on pre-API 33?
The only reference to this I see is in the changlog for Intercom Android SDK v12.5.3 but it is not clear what that means for an app that integrates this SDK.
Best answer by Jacob Cox
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