Fatal Exception: java.lang.IndexOutOfBoundsException

Question

I’m using Android SDK version 14.0.0 and I got this crash in intercom.Inconsistency detected. Invalid view holder adapter positionPartViewHolderCompose{5687a3 position=24 id=-1, oldPos=23, pLpos:23 scrap [attachedScrap] tmpDetached no parent} androidx.recyclerview.widget.RecyclerView{acb0621 VFED..... ......I. 0,109-720,762 #7f0a0212 app:id/conversation_list}, adapter:io.intercom.android.sdk.conversation.ConversationPartAdapter@1f9fbdb, layout:androidx.recyclerview.widget.LinearLayoutManager@88f2678, context:io.intercom.android.sdk.activities.IntercomConversationActivity@4ee8fa7androidx.recyclerview.widget.RecyclerView$Recycler in validateViewHolderForOffsetPosition at line 6156androidx.recyclerview.widget.RecyclerView$Recycler in tryGetViewHolderForPositionByDeadline at line 6339androidx.recyclerview.widget.RecyclerView$Recycler in getViewForPosition at line 6300androidx.recyclerview.widget.RecyclerView$Recycler in getViewForPosition at line 6296androidx.recyclerview.widget.LinearLayoutManager$LayoutState in next at line 2330androidx.recyclerview.widget.LinearLayoutManager in layoutChunk at line 1631androidx.recyclerview.widget.LinearLayoutManager in fill at line 1591androidx.recyclerview.widget.LinearLayoutManager in onLayoutChildren at line 668androidx.recyclerview.widget.RecyclerView in dispatchLayoutStep1 at line 4255androidx.recyclerview.widget.RecyclerView in dispatchLayout at line 4010androidx.recyclerview.widget.RecyclerView in consumePendingUpdateOperations at line 2028androidx.recyclerview.widget.RecyclerView$ViewFlinger in run at line 5434android.view.Choreographer$CallbackRecord in run at line 972android.view.Choreographer in doCallbacks at line 796android.view.Choreographer in doFrame at line 727android.view.Choreographer$FrameDisplayEventReceiver in run at line 957android.os.Handler in handleCallback at line 938android.os.Handler in dispatchMessage at line 99android.os.Looper in loop at line 250android.app.ActivityThread in main at line 7877java.lang.reflect.Method in invokecom.android.internal.os.RuntimeInit$MethodAndArgsCaller in run at line 592com.android.internal.os.ZygoteInit in main at line 958

mateusz.leszkiewicz · Accepted Answer

Hi Aksh,We are officially supporting only the late version of our SDK; at the moment of writing this reply, this is 15.6.3.Please update your SDK to the latest release, and if the issue occurs, reach out to us.Our engineers will help you resolve that issue promptly.Please let me know if you have any questions about this 😸

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