Hey @attila​ 👋

In version 8.0.0 of our Android SDK we have updated to use OkHttp 4. OkHttp 4 requires we compile with Java 8. This means you will need to update to Java 8 before using the newest version of our SDK. You can follow the instructions here.

Can you try that and let me know how it goes?

Interesting we are already using okHttp 4.2.2 & compile with Java 8.

Will dig into details some more, to see where the issue might be coming from.

We are still seeing the same issue on the latest Android SDK release 8.3.0

Caused by: java.lang.IllegalStateException: You cannot call Glide.get() in registerComponents(), use the provided Glide instance instead

    at io.intercom.com.bumptech.glide.Glide.checkAndInitializeGlide(Glide.java:172)

    at io.intercom.com.bumptech.glide.Glide.get(Glide.java:160)

    at io.intercom.com.bumptech.glide.Glide.getRetriever(Glide.java:612)

    at io.intercom.com.bumptech.glide.Glide.with(Glide.java:638)

    at io.intercom.android.sdk.Injector.getOverlayPresenter(Injector.java:220)

    at io.intercom.android.sdk.RealIntercom.create(RealIntercom.java:81)

    at io.intercom.android.sdk.Intercom.initialize(Intercom.java:69)

    at me.sphere.app.data.interactors.IntercomInteractorImpl.initIntercom(IntercomInteractor.kt:27)

    at me.sphere.app.data.interactors.IntercomInteractorImpl.logEvent(IntercomInteractor.kt:42)

As mentioned before we don't have dependency on Glide.

Since this is a runtime crash, I don't think OkHttp 4 / Java 8 would have anything to do with this, compilation should fail in that case.

We have resolved the issue successfully.

The initialisation code Intercom.init ... was executed on a computation thread.

Moving it to main thread resolved the issue. (following the SDK integration guide this should not be an issue.)