Increased app file size after updating to recent Intercom Android SDK's

Question

We are trying to keep our Intercom Android SDK up-to-date and therefore update it every few months. Unfortunately, the last two updates increased the app size by nearly 7 MB, which is a no go in such a competitive market where app size matters a lot. Therefore I would like to know if there are (1) plans to decrease the Android SDK size and (2) active monitoring about file size over the last few months. We will need to downgrade to an older Intercom SDK for now, so a fix would be appreciated!

Aparna · Accepted Answer

Hey @user2200​! Thanks for flagging.  Our engineers are aware of this and are investigating it.  In fact, we have an issue open for tracking this.

Luana Favetta · Answer

Hi, we are having the same issue here. Is there any solution for this?

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded