Intercom Flutter SDK crash - 3.7.8

Question

Hello, We noticed that for some customers registered the app was crashing due to intercom sdk and we had to remove it completely and redirect our tickets to be handled in Whatsapp. Are you guys aware of this problem? It is curious that has happened only with certain registered customers. We suspect that the sdk is retrieving some invalid information for these customers Thanks

Racheal · Accepted Answer

Hey @Lucas BastosRacheal from the support engineer team here👋We don't officially support installations on Flutter, but we have seen that people have been able to make it work --hereis a Medium article on it, as well as anunofficial Intercom package. ﻿Because we don't officially support Flutter apps, we can't provide much support in case you run into issues. That said, you're welcome to give this a try, and I'll let the team know that you'd like to see Flutter as an officially supported integration method in the future!

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