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Intercom.loginUserWithUserAttributes - This function is returning with 403 error

  • August 12, 2024
  • 1 reply
  • 273 views

ERROR - [HTTP 403] - Request failed: forbidden (403)

Best answer by bernice

Hey @Shivam Kumar 👋 I see you’ve gotten in touch with the team via the Messenger - I believe the issue here is that the user traffic for Messenger is currently turned off in your workspace:


Once you enable this, you'll be able pass user details to Intercom without any errors 🚀

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1 reply

bernice
Intercom Team
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  • Intercom Team
  • 230 replies
  • Answer
  • August 12, 2024

Hey @Shivam Kumar 👋 I see you’ve gotten in touch with the team via the Messenger - I believe the issue here is that the user traffic for Messenger is currently turned off in your workspace:


Once you enable this, you'll be able pass user details to Intercom without any errors 🚀


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