We are getting this crash on Android devices constantly.
Attempt to invoke virtual method 'java.lang.String io.intercom.android.sdk.models.CustomizationColorsModel.getBackgroundColor()' on a null object reference
This is the only piece of the stack trace that we get.
Best answer by Racheal
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+5
Hey @moreno Racheal from the support engineer team here👋
I see you're working with my teammate Kyle on this, you're in good hands! He's got an issue logged for the team and they are investigating to find a cause and solution for you.
Please let us know if they were able to fix this for you and if you can provide a solution.
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