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We are getting this crash on Android devices constantly.

 

Attempt to invoke virtual method 'java.lang.String io.intercom.android.sdk.models.CustomizationColorsModel.getBackgroundColor()' on a null object reference

 

This is the only piece of the stack trace that we get.

Hey @moreno​ Racheal from the support engineer team here👋 

 

I see you're working with my teammate Kyle on this, you're in good hands! He's got an issue logged for the team and they are investigating to find a cause and solution for you.


Please let us know if they were able to fix this for you and if you can provide a solution.


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