io.intercom.android.sdk.exceptions.IntercomIntegrationException

Question

I’m using the Android SDK version and I got this crash in the intercom. Crash Stacktrace

Joseph G11 · Accepted Answer

Hey @Aksh ShahI would first ask what version of the Android SDK you’re using, if it isn’t the most recent version then I’d have to recommend that you update to the most recent version please. We ship fixes with our updates so updating to the latest version is the best way to ensure optimal performance of the Intercom SDK.I would ask you to write into Intercom Support via the Messenger with an example user that experienced the crash and steps to reproduce the crash please!

Aksh Shah · Answer

Hi@Ebenezer.Laleye, I’ve moved the intercom initialization code to the Application class which I think should solve the issue, if this happens again then I will share the details in Intercom Support.

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded