Answered

iOS app crash when open an article directly and then try to send a message

  • 15 May 2023
  • 1 reply
  • 36 views

I’m using the latest cordova-plugin-intercom version.

Steps to reproduce.

Open an article directly from my code using the displayArticle function.

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App crashes and closes.

Let me know if you need the exact Xcode crash info.

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Best answer by Racheal 23 May 2023, 04:02

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Hey @Jason Andress Racheal from the support engineer team here👋 

 

It looks like you’ve been chatting with my teammate Ana on this, I’ll add the response here for future viewers! The ArticleID will need to be passed in as a string not an integer. I can see on my end that Ana has also gone ahead and flagged your feedback with the team on surfacing more descriptive, helpful errors on this!

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