iOS app crash when open an article directly and then try to send a message

Question

I’m using the latest cordova-plugin-intercom version.Steps to reproduce.Open an article directly from my code using the displayArticle function.Tap the frown face under “Did this answer your question?”Tap the Send us a Message buttonApp crashes and closes.Let me know if you need the exact Xcode crash info.

Racheal · Accepted Answer

Hey @Jason AndressRacheal from the support engineer team here👋It looks like you’ve been chatting with my teammate Ana on this, I’ll add the response here for future viewers! The ArticleID will need to be passed in as a stringnotan integer. I can see on my end that Ana has also gone ahead and flagged your feedback with the team on surfacing more descriptive, helpful errors on this!

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