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Is it possible to configure push notifications for multiple apps?

  • April 14, 2022
  • 1 reply
  • 429 views

Currently we sync all our users to one workspace but we have multiple apps which have their own firebase project therefore have different Server API Key. Is it somehow possible to configure push notifications for these apps having one workspace?

Best answer by Aparna

Hey @user1800​ !  It’s not possible to setup push between one Intercom workspace and multiple, different iOS apps, but it is possible with Android apps by using the same FCM App (where you get the FCM API Server Key to use with a workspace) with each of your different Android apps. You need the FCM API Server Key configured with the workspace and having the google-services.json file configured with the correct app package names.

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  • Employee
  • 328 replies
  • Answer
  • April 19, 2022

Hey @user1800​ !  It’s not possible to setup push between one Intercom workspace and multiple, different iOS apps, but it is possible with Android apps by using the same FCM App (where you get the FCM API Server Key to use with a workspace) with each of your different Android apps. You need the FCM API Server Key configured with the workspace and having the google-services.json file configured with the correct app package names.


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