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Is it possible to send silent push notifications with Intercom?

  • 21 February 2024
  • 1 reply
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Hello!

We are using push notifications with Intercom to notify users of important events in our app.

We’d like to know if Intercom supports silent push notifications for iOS & Android i.e. push notifications that we send to our apps that do not display any alerts/sounds, but are just used from our apps, to do actions such as reloading UI elements.

Thank you.

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Best answer by cameron.gumley 23 February 2024, 02:36

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Hi @Pavlos Kosmetatos 👋 -- Cam from the Support Engineering team!

At present we don't support silent push notifications for iOS or Android - push notifications can only be sent for specific outbound and/or conversation messages or content.

Hope that at least helps clarify whats possible 😁

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