Mobile carousel external links not working? | Community
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Question

Mobile carousel external links not working?

  • January 2, 2023
  • 1 reply
  • 48 views
N

After installing the mobile SDK to the IOS app, whenever we post a mobile carousel to the app, the external link on the C2A button doesn't work, it only closes the pop-up.

Any ideas what can cause this?

1 reply

Racheal
Intercom Team
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  • RachealIntercom Team
  • Customer Support Engineer
  • January 6, 2023

Hey @nahumi​ Racheal from the support engineer team here👋 

 

I see you've worked this out with one of my teammates already! Just for future viewers, the issue was solved internally with Nahumi's team, by checking the URL scheme.

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