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Multi-Instance

  • February 16, 2023
  • 1 reply
  • 115 views

  • New Participant

Hi team,

Can I know do we support multi instances?

Or How can we re-initial Intercom when the app opens?

My case is the app has 2 languages and would like to connect to the specific workspace once logged in, I have used unregisterForLateInitialisation to re-initial for another country when log-out but it doesn't work.

Note: iOS is working when re-call initialize for each workspace. Only Android doesn't work.

Best answer by Daniel M15

Hey @phi​! Daniel from Customer Support Engineering here 🔧 

 

I'm not sure that I understand - do you just want to change the location of the user upon logout, or are you looking to connect to multiple workspaces in one app? If it is the latter, this wouldn't be something that you would typically carry out within one app, since you would configure your SDK to work with a specific workspace. Please let me know what you'd like to achieve and we will try to advise you as best as possible 👍

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Daniel M15
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  • February 27, 2023

Hey @phi​! Daniel from Customer Support Engineering here 🔧 

 

I'm not sure that I understand - do you just want to change the location of the user upon logout, or are you looking to connect to multiple workspaces in one app? If it is the latter, this wouldn't be something that you would typically carry out within one app, since you would configure your SDK to work with a specific workspace. Please let me know what you'd like to achieve and we will try to advise you as best as possible 👍


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