React Native SDK, after first notification, subsequent messages do not trigger the `IntercomUnreadConversationCountDidChangeNotification` or update the unread conversations count. On Android, this works fine.I am getting this when I inspect further: Connection not set before response is received, failing taskTask <2DDF32F5-C689-494A-86DA-D797913F6B13>.<1> finished with error [-1005] Error Domain=NSURLErrorDomain Code=-1005 "The network connection was lost." UserInfo={NSErrorFailingURLStringKey=https://nexus-websocket-a.intercom.io/pubsub/5-u6Cx9ENZy3p6sdjM9V1iCe5wz7buKXpHc6VNBLk1HCGo5QC7Dgg_aFvSJMBYdr9mwDbTckhsvRxWmrp8fH1JAVh5VXifBJZq9Pt9?X-Nexus-Version=ios.0.17.0, NSErrorFailingURLKey=https://nexus-websocket-a.intercom.io/pubsub/5-u6Cx9ENZy3p6sdjM9V1iCe5wz7buKXpHc6VNBLk1HCGo5QC7Dgg_aFvSJMBYdr9mwDbTckhsvRxWmrp8fH1JAVh5VXifBJZq9Pt9?X-Nexus-Version=ios.0.17.0, _NSURLErrorRelatedURLSessionTaskErrorKey=( "LocalWebSocketTask <2DDF32F5-C689-494A-86DA-D797913F6B13>.<1>"), _NSURLErrorFailingURLSessionTaskErrorKey=LocalWebSocketTask <2DDF32F5-C689-494A-86DA-D797913F6B13>.<1>, NSLocalizedDescription=The network connection was lost.}SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9Connection not set before response is received, failing taskTask <6B8EBED9-09EA-4F45-999A-3B559DD8FCF4>.<1> finished with error [-1005] Error Domain=NSURLErrorDomain Code=-1005 "The network connection was lost." UserInfo={NSErrorFailingURLStringKey=https://nexus-websocket-a.intercom.io/pubsub/5-u6Cx9ENZy3p6sdjM9V1iCe5wz7buKXpHc6VNBLk1HCGo5QC7Dgg_aFvSJMBYdr9mwDbTckhsvRxWmrp8fH1JAVh5VXifBJZq9Pt9?X-Nexus-Version=ios.0.17.0, NSErrorFailingURLKey=https://nexus-websocket-a.intercom.io/pubsub/5-u6Cx9ENZy3p6sdjM9V1iCe5wz7buKXpHc6VNBLk1HCGo5QC7Dgg_aFvSJMBYdr9mwDbTckhsvRxWmrp8fH1JAVh5VXifBJZq9Pt9?X-Nexus-Version=ios.0.17.0, _NSURLErrorRelatedURLSessionTaskErrorKey=( "LocalWebSocketTask <6B8EBED9-09EA-4F45-999A-3B559DD8FCF4>.<1>"), _NSURLErrorFailingURLSessionTaskErrorKey=LocalWebSocketTask <6B8EBED9-09EA-4F45-999A-3B559DD8FCF4>.<1>, NSLocalizedDescription=The network connection was lost.}SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9nw_read_request_report [C4] Receive failed with error "Socket is not connected"nw_read_request_report [C4] Receive failed with error "Socket is not connected"nw_read_request_report [C4] Receive failed with error "Socket is not connected"SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9SocketStream write error [0x0]: 1 9Connection not set before response is received, failing taskTask <70839533-00B2-4A6F-8BA9-076AC1611872>.<1> finished with error [-1005] Error Domain=NSURLErrorDomain Code=-1005 "The network connection was lost." UserInfo={NSErrorFailingURLStringKey=https://nexus-websocket-a.intercom.io/pubsub/5-u6Cx9ENZy3p6sdjM9V1iCe5wz7buKXpHc6VNBLk1HCGo5QC7Dgg_aFvSJMBYdr9mwDbTckhsvRxWmrp8fH1JAVh5VXifBJZq9Pt9?X-Nexus-Version=ios.0.17.0, NSErrorFailingURLKey=https://nexus-websocket-a.intercom.io/pubsub/5-u6Cx9ENZy3p6sdjM9V1iCe5wz7buKXpHc6VNBLk1HCGo5QC7Dgg_aFvSJMBYdr9mwDbTckhsvRxWmrp8fH1JAVh5VXifBJZq9Pt9?X-Nexus-Version=ios.0.17.0, _NSURLErrorRelatedURLSessionTaskErrorKey=( "LocalWebSocketTask <70839533-00B2-4A6F-8BA9-076AC1611872>.<1>"), _NSURLErrorFailingURLSessionTaskErrorKey=LocalWebSocketTask <70839533-00B2-4A6F-8BA9-076AC1611872>.<1>, NSLocalizedDescription=The network connection was lost.}SocketStream write error [0x0]: 1 9

Hi@JoanRdBO,It’s Mat from the Support Engineering Team 😀The issue might be related to the VPN but I’ve created a conversation in Intercom for our engineers to look into this in detail.Please continue this thread there.

React Native iOS IntercomUnreadConversationCountDidChangeNotification, getUnreadConversationCount

React Native iOS IntercomUnreadConversationCountDidChangeNotification, getUnreadConversationCount | Community

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