React Native - Login User
ERROR - [HTTP 429] - Request failed: client error (429)

Question

We just upgraded from v1.0.1 to v4.0.1 and are getting some errors thrown in production.So far we've only rolled out our iOS release, so that's all the errors we're getting atm.await Intercom.loginUserWithUserAttributes(userProfile)Is throwingError: ERROR - [HTTP 429] - Request failed: client error (429)This is happening for a small, but non trivial, amount of our users.I can't find anything useful in the docs about this error or what might be contributing to it. So far it's limited to iOS v16+, but that might just be coincidence due to the larger % of users on the latest iOS version.

Gavin · Answer

&#128075; @user1553​! This error indicates that you are sending too many requests to the Intercom API so they have been blocked for a certain amount of time. I would recommend getting in touch with Intercom Support through the messenger who can take a look on their side at your API requests and determine the underlying issue.

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