Skip to main content

Why are my team receiving multiple mobile push notifications per message?


Intercom Conversations is sending multiple push notifications to our customer service team per message.

2 replies

Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
  • October 21, 2020

Hi @user379​ , Can you just clarify the issue and provide screenshots? 

 

Once a customer sends a reply or starts a new conversation, your team getting several same Push notifications?


  • Connector
  • 6 replies
  • February 2, 2021

@Blue Whale 590 - did this get resolved? My team and I have the same problem, so curious if you resolved it.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings