Why are my team receiving multiple mobile push notifications per message? | Community
Skip to main content

Why are my team receiving multiple mobile push notifications per message?

  • October 20, 2020
  • 2 replies
  • 33 views

Intercom Conversations is sending multiple push notifications to our customer service team per message.

2 replies

Roy
Top Expert ✨
Forum|alt.badge.img+5
  • Top Expert ✨
  • October 21, 2020

Hi @user379​ , Can you just clarify the issue and provide screenshots? 

 

Once a customer sends a reply or starts a new conversation, your team getting several same Push notifications?


  • Connector
  • February 2, 2021

@Blue Whale 590 - did this get resolved? My team and I have the same problem, so curious if you resolved it.