Why can't a mobile user use their device's camera to take a photo?

Question

Is there a reason why you can't use the camera's phone to take a photo during a conversation? As far as I can tell all you're able to do is to use photos from the camera roll. This seems a strange choice. It seems far more likely that a user would want to illustrate their issue during a conversation, rather than have to exit the app, open the camera, take a photo, then return to the app, open the conversation again and then find the photo in their Camera Roll.

Eric Fitz · Accepted Answer

Hey @jon-paul​, it's a feature request that our mobile team are aware of, and, while it's not on the roadmap for now, I would hope that we might see it at some stage.I'm going to tag our @Product Wishlist​group here to record your support for this feature.

Pedro Henrique Stival · Answer

2 Years and this feature is stoped? Bad experiencie to costumer take photo in other app and return to intercom

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