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Why I can`t receive pushes from Intercom, but It connected to the app.

  • 22 September 2020
  • 2 replies
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In app I already have FirebaseMessagingService for my own service. And yes, I read "Step 7. Using Intercom with other FCM setups (Optional)" in tutorial, but it doesn`t work for me. Does anybody knows what the problem might be?

 

Also want to add:

*If I create clean Firebase project, Intercom pushes is worked.

*But if I use main Firebase project, which is already used in the app, then Intercom pushes don`t work.

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Best answer by Roy 22 September 2020, 06:03

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Hello @anton m​ ,

 

Can you check if "Add push notification on mobile" is turned on?

Intercom-Push

Screenshot_1Yes, push notifications is turned on.

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