The iOS SDK is crashing our app anytime a push notification is received in the background and sometimes even in the foreground on iOS 14.
** I have attempted to report this to Intercom via the messenger and haven't received a response in > 4 days. **
Our mobile app is built on Ionic and we are using Firebase messaging as our main push notification service.
If the Intercom SDK is installed in the project - the app will crash when a background notification is received - and on iOS 14 - sometimes even when in the foreground.
This has required us to completely remove the SDK.
It has been identified that the mere presence of the SDK - even if we don't call or reference it in code - causes this issue.
We have since removed it and had 0 crashes.