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Question

Cannot preview tour on single page web application?

  • November 29, 2022
  • 1 reply
  • 49 views

Tours on the single-page web application do not work on tours unless it's the 'dashboard.' I can get the live tour to work one time per day, but not more than that even though I have it set to unlimited times per day.

 

 

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1 reply

Daniel M15
Employee
  • Employee
  • 240 replies
  • December 1, 2022

Hey @user2397​! Daniel from Customer Support Engineering here 🔧 

 

The tour should only be sent to users once per day. You can infinitely trigger the "use your tour everywhere" link, but this will only work once per browser session. I'd suggest opening the site in an incognito window to get it to trigger again. You could also trigger the tour programmatically to preview it. If you're experiencing continual issues with the tour, maybe see if your CSS selectors need to be updated.

 

Hope this helps 😁


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