When I set the tag as 'users' for my product tour, it's shown to my existing users as well. But I'd like to show the product tour only to new users (first-time install). What's the setting or how can I help achieve this?
Hello @user860​ , If we are talking about the apps, then it's should be mobile carousels Am I right?
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For filtering new users, I'm suggesting using the following filters:
Or use the sign-up date:
I hope this will be helpful, Let me know if you have any further questions.
🦄
Hey @roy s11​ , so our app is in Shopify. I don't think the mobile carousel will apply here completely. I'm currently using a product tour for my users and it works completely fine. However, I'd like to show this tour only for the users who've freshly installed the app.
Did I help clarify here?
Hi @user860​ , Yes, now your concern is clear.
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In this case, you should use a sign-up date filter:
Let's say your turn-on this tour today, you can set show your tour automatically users who will sign up after Jan 28, 2021.
This will launch product tours only for newliy signed up users.
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I hope this will be helpful, Let me know if you have any further questions. Always happy to help.
Roy 🦄
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