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Question

I would like to move an existing product tour to another work space inside Intercom. Is it possible?

  • December 9, 2022
  • 3 replies
  • 191 views

I would like to move an existing product tour to another work space inside Intercom. Is it possible?
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3 replies

Daniel M15
Employee
  • Employee
  • 240 replies
  • December 12, 2022

Hey @andrzej​! Daniel from Customer Support Engineering here 🔧 

 

At the moment, it is not possible to copy a tour to another Intercom workspace. You will have to recreate the tour from scratch to achieve this. My best advice would be to copy and paste over the content of the tours, and take necessary screenshots of the existing tour if you plan on deactivating the old tour/workspace.


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  • Active User
  • 24 replies
  • December 21, 2022

It would be really helpful to be able to make a product tour in your test environment and then be able to translate it to production without having to start from scratch. @daniel m15​ @andrzej​ 


Daniel M15
Employee
  • Employee
  • 240 replies
  • December 28, 2022

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