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Is it possible to choose between multiple tours that match in the same url depending on some data from my app?

  • November 10, 2021
  • 1 reply
  • 6 views

To put you in context, we have an app where we want to show an onboarding tour the first time the user enters, but this user could be type A or type B, so depending on which is the type of the user, we want to load the Tour A or Tour B. How could we handle this?

 

Thanks a lot! :)

Best answer by Kevin Bendixen

You can specify the audience for the tours with the same filters you can use for all the other outbound messages. So as long as you are tracking "Type A" and "Type B" in Intercom then there shouldn't be an issue

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Kevin Bendixen
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  • November 10, 2021

You can specify the audience for the tours with the same filters you can use for all the other outbound messages. So as long as you are tracking "Type A" and "Type B" in Intercom then there shouldn't be an issue


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