Is it possible to choose between multiple tours that match in the same url depending on some data from my app?

  • 10 November 2021
  • 1 reply

To put you in context, we have an app where we want to show an onboarding tour the first time the user enters, but this user could be type A or type B, so depending on which is the type of the user, we want to load the Tour A or Tour B. How could we handle this?


Thanks a lot! :)


Best answer by Kevin Bendixen 10 November 2021, 16:51

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You can specify the audience for the tours with the same filters you can use for all the other outbound messages. So as long as you are tracking "Type A" and "Type B" in Intercom then there shouldn't be an issue