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Is there a Product Tours roadmap?

  • September 11, 2020
  • 3 replies
  • 9 views

It's been a while since we've seen any major releases for Tours - anyone know if they have anything planned?

Best answer by Roy

Hi @user20​ , I don't think if there any public road-maps available.

 

They in August announced Product tours for Mobile (Mobile carousels), +20 new feature for Support, new report section.

for more you can read the Intercom blog:

https://www.intercom.com/blog/what-we-built-august-2020//p>

https://www.intercom.com/blog/announcing-new-customer-support-features//p>

All new changes are posted here: https://www.intercom.com/changes/en

 

What I see is that the Intercom team working really hard to develop great features, keep in mind that it's a big platform, there a lot to do.

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3 replies

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  • Expert User
  • 1152 replies
  • Answer
  • September 11, 2020

Hi @user20​ , I don't think if there any public road-maps available.

 

They in August announced Product tours for Mobile (Mobile carousels), +20 new feature for Support, new report section.

for more you can read the Intercom blog:

https://www.intercom.com/blog/what-we-built-august-2020//p>

https://www.intercom.com/blog/announcing-new-customer-support-features//p>

All new changes are posted here: https://www.intercom.com/changes/en

 

What I see is that the Intercom team working really hard to develop great features, keep in mind that it's a big platform, there a lot to do.


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • September 11, 2020

Hey @user20​, as @roy s11​ mentioned, we don't have any public-facing roadmaps available at Intercom. I'd recommend subscribing to updates in our News & Updates group in Interconnected, as we'll post there about any major releases!


  • Author
  • New Participant
  • 1 reply
  • September 11, 2020

Thanks both, appreciate the help. 👍


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