Is there a Product Tours roadmap?

  • 11 September 2020
  • 3 replies

It's been a while since we've seen any major releases for Tours - anyone know if they have anything planned?


Best answer by Roy 11 September 2020, 03:16

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3 replies


Hi @user20​ , I don't think if there any public road-maps available.


They in August announced Product tours for Mobile (Mobile carousels), +20 new feature for Support, new report section.

for more you can read the Intercom blog:>>

All new changes are posted here:


What I see is that the Intercom team working really hard to develop great features, keep in mind that it's a big platform, there a lot to do.

Userlevel 1

Hey @user20​, as @roy s11​ mentioned, we don't have any public-facing roadmaps available at Intercom. I'd recommend subscribing to updates in our News & Updates group in Interconnected, as we'll post there about any major releases!

Thanks both, appreciate the help. 👍