Hi all,
I have installed successfully Intercom Messenger as Plugin on Axure Cloud Server workspace.
Most of the function from Intercom work perfectly ie: checklist,tasks, messages
But just [product tour] does not load , and after I selected the destination pages, nothing happened.
I have attached a few error print screen I have found in “developed mode - console”
Can any expert can give me a hand please? I have trying to solve this issue with Intercom and Axure both support team for more than a week, but still don’t have clue on solution
I will be much thankful to hear any suggestion.
Thank you so much
Really appreciated from your help.
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/605c3f5c-fcbc-43c0-8a05-7ee396c2d0cf.png)
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/a8982886-a957-4d2d-860c-50e5413adf8b.png)
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/cc5ced72-1be4-4424-8011-34952735e111.png)
product tour destinated URL page, but cannot loadup error
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/4d945fe7-d2ed-44db-931e-eadef993070e.png)