Answered

Tooltip improperly appearing

  • 1 August 2023
  • 3 replies
  • 57 views

Userlevel 2
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Hi, 

When I preview a tooltip in the edit section, it shows up how I want it. But when I save and close then preview, it shows up large, cutoff and highlighting another area instead of the selected button. 

First image is how I want it to show up, the way it does in edit preview mode. 

Second image is how it shows up after saving, closing and previewing. 

 

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Best answer by Eden 3 August 2023, 19:44

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3 replies

Userlevel 3
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Hi @Sulamita Ivanov 👋 Eden from the support engineer team here.

 

It’s possible that there is an issue with the CSS selector for the Tooltip, or that there is something odd going on with the set up. This might take a bit of additional investigation, so I have forwarded your issue to the Customer Support team on your behalf using the forum ticket escalation feature. The team will get back to you as soon as they can. Thank you! 

Userlevel 2
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Hi Eden, thank you so much for your help and for forwarding the issue. Looking forward to the resolution!

Userlevel 2
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Hi @Eden The tooltips appear now but they are not animated when they are set live although they are set to be animated. 

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