My organization has Intercom installed in our platform. We’ve attempted a number of different configurations of settings for how the tour would initiate but we can’t get it to run once it’s set live.
Example tour: https://app.intercom.com/a/apps/w5ij9e6h/outbound/tour/35642964
Hey 
I can see your Product Tour has a number of steps that are Pointers and do not have a specific CSS selector declared for it. If you Tour is unable to locate the elements specified on a page, it will not load as expected.
I would recommend implementing the following Intercom specific CSS selectors, like so:
data-intercom-target=your-specific-selector More on this method in this article from our Help Center 
For any help on specific Product Tour issues in future, you can write in to us through the Messenger!
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