I have a pointer, highlighting one of our products. In the pointer, I give a quick two sentence description and have a demo youtube video embedded. When I view it, it only shows in the little thumbnail. Clicking full screen comes back with a 'full screen not available' message. How do I get it to show larger?
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Hey @colin l12 👋 Paul here from Intercom Support!
This is actually a known issue on our end and our engineers are currently working to get this fixed. Will add this to the case and let you know when it is resolved
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