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Video upload fails on product tours. 

  • 29 August 2023
  • 1 reply
  • 34 views

 

I’m trying to upload a video in my product tour but it just hangs. The mp4 file is only 54kb.

 

The console shows the below error:

 

 

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Best answer by Jennifer K 29 August 2023, 18:09

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Hi @Lucas Arundell 

Jennifer here from Intercom

There is a defined Content Security Policy (CSP) on your site that blocks images from Intercom being loaded. In taking a look at your console error, it looks like you need to update your Content Security Policy. You can find more information on how to do that in this Article ⤵️

https://www.intercom.com/help/en/articles/3894-using-intercom-with-content-security-policy

Hope this helps

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