I’m trying to upload a video in my product tour but it just hangs. The mp4 file is only 54kb.
The console shows the below error:
Best answer by Jennifer K
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- Customer Support Specialist
- 443 replies
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29 August 2023
- Answer
Hi
Jennifer here from Intercom
There is a defined Content Security Policy (CSP) on your site that blocks images from Intercom being loaded. In taking a look at your console error, it looks like you need to update your Content Security Policy. You can find more information on how to do that in this Article ⤵️
https://www.intercom.com/help/en/articles/3894-using-intercom-with-content-security-policy
Hope this helps
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