Can i export all email adresses only for tagged conversations? | Community
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Can i export all email adresses only for tagged conversations?

  • November 3, 2021
  • 4 replies
  • 95 views

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Following:

 

I want to export all email adresses that have a certain tag to an CSV / Excel file so I can feed them to my Business System to check what clients actually have done a purchase.

 

We work with an very complex and old system in sales so I cant have automatic followups like in a normal CRM system.

 

The tags im using are converstation tags

Best answer by Eric Fitz

Hey @user49​, right now, it's only possible to export user data based on contact-level tags, not conversation tags. You would need to tag all of the contacts associated with these conversations first before you could filter and export them.

4 replies

Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • Answer
  • November 4, 2021

Hey @user49​, right now, it's only possible to export user data based on contact-level tags, not conversation tags. You would need to tag all of the contacts associated with these conversations first before you could filter and export them.


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  • Author
  • Innovator ✨
  • 15 replies
  • November 4, 2021

@eric f11​ Hm.

 

So I can't tag leads only logged in users? Even no workaround?


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  • Author
  • Innovator ✨
  • 15 replies
  • November 4, 2021

Can i do it with "lead tags"?


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • November 4, 2021

@user49​ forgive my language, you can tag both leads and users! I'll update my initial post to read "contact-level tags".