Hi, I’m wondering if it’s possible to get a weekly overview in Slack of the CSAT scores of the past week. I know it’s possible to send a message to slack when a user is not satisfied, but we would rather get a weekly overview instead of an immediate message. Is this possible?Kind regards

Hey @Support Admin👋Larissa here fro Intercom Support.I’m afraid this is currently not possible. You could build some custom integration that computes this and sends it once a week to Slack, but we don’t offer this as a feature at the moment.I hope this helps!

CSAT reports to Slack

CSAT reports to Slack | Community

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