Hi,
I’m wondering if it’s possible to get a weekly overview in Slack of the CSAT scores of the past week. I know it’s possible to send a message to slack when a user is not satisfied, but we would rather get a weekly overview instead of an immediate message. Is this possible?
Kind regards
Best answer by Larissa Alberti
Hey
Larissa here fro Intercom Support.
I’m afraid this is currently not possible. You could build some custom integration that computes this and sends it once a week to Slack, but we don’t offer this as a feature at the moment.
I hope this helps!
+4Hey
Larissa here fro Intercom Support.
I’m afraid this is currently not possible. You could build some custom integration that computes this and sends it once a week to Slack, but we don’t offer this as a feature at the moment.
I hope this helps!
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