Hi,
I’m wondering if it’s possible to get a weekly overview in Slack of the CSAT scores of the past week. I know it’s possible to send a message to slack when a user is not satisfied, but we would rather get a weekly overview instead of an immediate message. Is this possible?
Kind regards
Best answer by Larissa Alberti
View original
+4
Hey
Larissa here fro Intercom Support.
I’m afraid this is currently not possible. You could build some custom integration that computes this and sends it once a week to Slack, but we don’t offer this as a feature at the moment.
I hope this helps!
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
