How can we get a report to show resource volumes of staff as trying to measure productivity

  • 21 February 2023
  • 2 replies
  • 34 views
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How can we get a report to show resource volumes of staff as trying to measure productivity

2 replies

Joseph S.
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Hi @user1425​ 

 

Can you please explain more what do you mean by resource volumes of staff?

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We would like to be able to pull a report that shows the volume of agents that worked , were away and how long they took on MFRT, MRT etc so we can validate our manpower forecast

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