Is there a way to “reset” an article’s reaction?
For example, if an article received 75% 
(frown face), we’d like to be able to reset it back to zero once an article is updated. That also includes the ability for someone who downvoted it previously to have an opportunity to re-rate the article.
We’ve previously just created a new article to reset all the data 
So copy pasting the full content into a new article in all of our supported languages which is not ideal, but gets the job done 
Hi 
There is no way to reset the rating for an article at the moment so Susanna’s approach would be the only workaround.
I would suggest using our API though. You can change the faulty article with our API endpoints, simply use Retrieve the Article then Delete an Article finally, copy the body of the retrieved article, then use Create a new Article.
You can write a script that will do it for you in a matter of seconds.
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