It doesn't look like it is sadly.
Â
It would be a good addition to allow the ability to download a CSV of the auto-generated reports.
Â
What you could do is utilize the Intercom API to grab a list of Articles (assuming you want the views on Articles, if it's just your regular web pages then sadly this won't work for that) which will return all Articles and statistics on each one, which you could then manipulate that data:
Â
https://developers.intercom.com/intercom-api-reference/reference/the-article-model/p>
Â
Â
But this might be a bit tricky, but can be done.
Â
@Azure Radio 277​ A few feature requests based on this:
Â
- Allow the ability to download a CSV of the auto-generated reports. Or, add similar functionality from them in custom reports (as custom reports can only do a fraction of what the auto-generated ones can do right now).
- Expand the 'count' model within the API to include other things one might use a 'list' call to calculate, such as total article views, total conversations that have X tag on them, etc.
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.