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Is there a way we can generate a report on the login frequency of a user or group of users (that we tag) to study usage patterns?

  • February 24, 2021
  • 3 replies
  • 34 views

Is there a way we can generate a report on the login frequency of a user or group of users (that we tag) to study usage patterns?

Best answer by Roy

Hello @adam c11​ , I hope you are doing well.

 

If I get this correctly, you want to monitor the login frequency of tagged users with Intercom. Is it correct?

 

Intercom is a customer engagement/marketing automation solution, you should check MixPanel for that.

MixPanel is a product analytic software.

 

I hope this will be helpful, Let me know if you have any further questions.

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  • Expert User
  • 1152 replies
  • Answer
  • February 24, 2021

Hello @adam c11​ , I hope you are doing well.

 

If I get this correctly, you want to monitor the login frequency of tagged users with Intercom. Is it correct?

 

Intercom is a customer engagement/marketing automation solution, you should check MixPanel for that.

MixPanel is a product analytic software.

 

I hope this will be helpful, Let me know if you have any further questions.


  • Author
  • New Participant
  • 1 reply
  • February 24, 2021

Thank you for the information. It seems what we want to accomplish would be part of engagement and marketing automation (i.e., Intercom) - for example, send a message to all users that login twice a day with a special upgrade offer. Send a different offer to users who login in twice a month.

 


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  • Expert User
  • 1152 replies
  • February 25, 2021

@adam c11​ , In this case you should send a login event to Intercom, That will allow you to target messages based on the user login.

login_eventMore information about event sending can be found here.

 

I hope this will be helpful, Let me know if you have any questions about this topic.

Always happy to help.

 


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