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  • 15 July 2024
  • 1 reply
  • 63 views

hi, guys, I'm new in the intercom and I want to start to measure my service team what is the most important thing I need to pay attention to? how can I check their work? 

I have the Bata account do you think i need to upgrade the account 

Best answer by bernice

Hey @yael! Welcome to Intercom! Great to have you 🚀 

You’ll find loads of resources on monitoring your team’s results over on our Help Center:

Rolling out the Intercom Help Desk to your team

Report on team inbox performance

Team inbox performance report

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1 reply

bernice
Intercom Team
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  • Intercom Team
  • 230 replies
  • Answer
  • July 25, 2024

Hey @yael! Welcome to Intercom! Great to have you 🚀 

You’ll find loads of resources on monitoring your team’s results over on our Help Center:

Rolling out the Intercom Help Desk to your team

Report on team inbox performance

Team inbox performance report


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