When I try to link another article, it reports "not found" | Community
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When I try to link another article, it reports "not found"

  • February 19, 2024
  • 1 reply
  • 82 views
B

Hi Intercom team,

 

When I try to link another article, instead of attaching the article (which is in draft mode), Intercom responds back with “not found”.

How can I fix this or is it a bug within the system?

 

Thanks,

Blake 

Best answer by aykut.aydin

Hey @Blake Weissman 


Thank you so much for sharing all the details above. Looks like, our team will need further information from you regarding this, so I have escalated it with the Support Engineering team as a conversation. You will receive a reply from them via email as soon as possible.

    1 reply

    aykut.aydin
    Employee
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    • aykut.aydinEmployee
    • Customer Support Engineer
    • 104 replies
    • Answer
    • February 22, 2024

    Hey @Blake Weissman 


    Thank you so much for sharing all the details above. Looks like, our team will need further information from you regarding this, so I have escalated it with the Support Engineering team as a conversation. You will receive a reply from them via email as soon as possible.

    Ayk | Support Engineer at Intercom


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