Answered

When I try to link another article, it reports "not found"

  • 19 February 2024
  • 1 reply
  • 14 views

Hi Intercom team,

 

When I try to link another article, instead of attaching the article (which is in draft mode), Intercom responds back with “not found”.

How can I fix this or is it a bug within the system?

 

Thanks,

Blake 

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Best answer by aykut.aydin 22 February 2024, 04:21

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Hey @Blake Weissman 


Thank you so much for sharing all the details above. Looks like, our team will need further information from you regarding this, so I have escalated it with the Support Engineering team as a conversation. You will receive a reply from them via email as soon as possible.

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