Hey gang! We're building an Intercom reporting app and would love to build something you'd find valuable. Are there any reports you wish Intercom had? :)
Best answer by Titho
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Basically, anything that is live and realtime.
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Count of Open Conversations by Inbox, by Agent
Duration of Open Conversations by Inbox, by Agent
Types of Open Conversations (by Conversation attributes)
Duration of Agent statuses
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That's super interesting, Titho!
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Would love to understand that more. Why would you like live/realtime charts?
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