Hey gang! We're building an Intercom reporting app and would love to build something you'd find valuable. Are there any reports you wish Intercom had? :)
Answered
Which reports do you wish Intercom had?
Best answer by Titho
Basically, anything that is live and realtime.
Count of Open Conversations by Inbox, by Agent
Duration of Open Conversations by Inbox, by Agent
Types of Open Conversations (by Conversation attributes)
Duration of Agent statuses
+3Basically, anything that is live and realtime.
Count of Open Conversations by Inbox, by Agent
Duration of Open Conversations by Inbox, by Agent
Types of Open Conversations (by Conversation attributes)
Duration of Agent statuses
That's super interesting, Titho!
Would love to understand that more. Why would you like live/realtime charts?
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