Hey gang! We're building an Intercom reporting app and would love to build something you'd find valuable. Are there any reports you wish Intercom had? :)
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Which reports do you wish Intercom had?
Best answer by Titho
Basically, anything that is live and realtime.
Count of Open Conversations by Inbox, by Agent
Duration of Open Conversations by Inbox, by Agent
Types of Open Conversations (by Conversation attributes)
Duration of Agent statuses
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