Skip to main content
Answered

unable to add team mates

  • July 12, 2023
  • 1 reply
  • 75 views

I'm unable to add team mates as it says "identity verification.
 We've prevented your workspace from sending email, including invites, as your workspace failed our workspace review process. Please contact customer support or visit our Help Center for more information."

 

 

Best answer by Jennifer K

Hi @Stuart Maytham 

Jennifer here from Intercom

I will escalate this as a conversation with our support team as they may need to look into some private aspects of your account.

They will come back to you as soon as they are available 😀

View original
Did this topic help you find an answer to your question?

1 reply

Jennifer K
Intercom Team
Forum|alt.badge.img+3
  • Intercom Team
  • 984 replies
  • Answer
  • July 18, 2023

Hi @Stuart Maytham 

Jennifer here from Intercom

I will escalate this as a conversation with our support team as they may need to look into some private aspects of your account.

They will come back to you as soon as they are available 😀


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings