On our website, after integration with Intercom, our some components lost CSS styles.
Problem occurs only on mobile devices.
Best answer by Eden
View original
Hey
In the past, we’ve seen that Material UI can cause issues with the Messenger. Typically these issues have been resolved by disabling focus traps. In the Material UI docs linked, they mention that the default focus trap can cause issues with chatbots, which may be the reason you are seeing this issue. If that doesn’t work for you, we can escalate this as a conversation with the Support team! 👍
Hello,
I am facing a similar issue.
Upon closing the Intercom messenger while using https://novu.co/, it disrupts the styling of Novu.
Additionally, Novu utilizes the Mantine library, so my problem may be connected to this issue.
Hi
As an update on this issue - following further discussion it was found that the cause of the original posters issue was not actually related to Material UI and Messenger directly, but rather with some element styling seperate to Messenger/Intercom on this occasion.
I can see that you’ve had a chat with one of my teammates in Messenger to discuss your particular issue more directly which is great 👍
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
