Is there a way to know when a user unsubscribed? Which campaign pushed them over the hill, etc.?
Best answer by Daniel M15
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Userlevel 2
- Employee
- 240 replies
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24 April 2023
- Answer
Hey
We don’t have a way to check the timestamp of historical unsubscriptions at the moment. You can get alerted when a user unsubscribes with our contact.unsubscribed webhook model. However, this won’t give you insight as to what campaign caused the unsubscription; you may find an analytics tool such as Google Analytics to be more useful for this functionality.
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